Here are ten key qualities that an organization must have to be considered successful:
A truly successful company is not one that is profitable. It is the one that receives profits but also delivers value to consumers with useful products or services for their lives, cares about the development of its people, and brings benefits to society.
1. It focuses on the customer. A successful company always has as its main
objective to satisfy the needs (real or latent) of its consumers. It is
one that adds value and is aware that customers are the basis of its
business; all its efforts and strategies are directed towards providing
the best service and bringing some benefit to their life
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2. Take care of your people. Every successful company knows that the main
difference from the competition is in its human capital. Therefore, he
constantly offers his employees development opportunities, schemes that
encourage them to collaborate and have a balance with their personal life,
techniques to keep them motivated and fair compensation.
3. Delivers value to the supply chain. The best companies in the world drive their
suppliers; they never stop paying or ask for unrealistic terms. These
companies know that for the model to work, everyone in the chain must
strengthen and grow. And not only do they not "abuse" them, but
they push them to improve and be more competitive.
4. Use your resources well and protect the environment. Successful companies do not generate tons of
waste but rather use the energy and resources they have efficiently, ensuring
the least possible impact on the ecosystem.
5. You have control of your processes. The best companies know that it is key to
reduce costs and increase productivity to be more competitive and offer fair
prices in the market without losing quality. Because of this, they have
process indicators and methods; they know where there are areas of
opportunity and what their strengths are.
6. Provide a safe and clean environment for your people. Successful companies recognize that their
workspaces are a key part of theirs. That is why its facilities are in
good condition to provide safety and comfort, and its machinery and equipment
are constantly maintained.
7. Innovate. Regardless of the line of corporate or industry, the most
successful companies are those that seek ways to improve and creative solutions
to their problems. They are ready to revolutionize models and challenge
the status quo. They know that ideas are their best asset and that
innovation is necessary to stay ahead of the competition.
8. You have good cash flow management. Incorrect handling is one of the main reasons
that lead SMEs to failure. For this reason, the companies that transcend
time are those that know how to take care of the "petty cash." They
understand that there are lean seasons, so they have reserves to deal with them
without laying off people or closing operations.
9. Invest in what's important. The most successful companies reinvest their
profits in the same organization in areas and sectors where there are greater
opportunities. They are also willing to launch new products, change to
suit the environment, and think long-term.
10. It gives back to society and has a real commitment to its
shareholders. Successful companies
are those that "meet" all audiences: their employees, offering them
development, training, and fair salaries; its customers, delivering value
and quality; with society, providing job options and fair trade; and
with its shareholders, who, beyond receiving profits, must obtain a value that
increases over time.