In addition to being a good leader, possessing communication skills, and making the right decisions
, among other things, an IT manager must
possess and improve certain skills that allow him to ensure the success of his
organization.
Regardless of the sector or industry in which they operate,
every successful CEO must have certain characteristics: among other things, be
a good leader, have communication skills, make the right decisions. In the
specific case of IT companies, a prominent manager undoubtedly must possess
these qualities. However, there are some special qualities these CEOs must
develop to ensure the success of their organization.
"Good communication skills are one of them," says
Andreas Wichert, Human Resources Partner at Equation Partners. "The CEO
needs to know how to express the tangible benefits that technology can bring to
customers and consumers in simple and accessible language," says the
expert.
He also adds that he "needs to be able to translate his
vision into every message for his employees, because if a company doesn't have
the ability to create products that are important to people, it won't survive
in today's hyper-competitive market. . This is the only way to build a real
culture and not just a company. "
Wiechert says that IT managers who reach top management tend
to differ from their peers in sharp intelligence, excellent communication
skills, organizational insight, or some combination of market understanding and
trend forecasting. "Additionally, over the past decade, the percentage of
IT CEOs with overseas leadership positions has grown from 48% to 71%,
reflecting the importance companies place on experience. International and the
ability to know how to manage cultural differences in an increasingly
globalized industry", says the leader.
For Natalia Vega, regional manager of IDC Chile, one of the
core competencies that a CEO of an IT company must have is the vision of the
future. It is primarily about "increasing the organization's competitive
advantage and market share. It must seek new opportunities, as well as be able
to adapt to changes, especially in the era of the third platform, which is
associated with technology and innovation, as well as the development of cloud
computing, big data, mobility, and social networks. Business", says the
specialist.
She also highlights the need for these professionals to
"have effective leadership, motivate them to work together, retain
employees and attract new talent to contribute to the team."
For his part, Marcelo Solari, IT Human Resources Manager at
Kibernum, points out that an IT executive should not only have business
management skills but also be aware of the latest industry trends.
"Each CIO must have a central profile: listen to the
market to anticipate what is coming, be able to communicate to create a value
proposition for their company and community; and continually contribute to the
company's strategy, not just to be a customer. Ultimately, it shouldn't be far
from the important decisions of the organization," Solari describes.
In that sense, he adds, "The CIO must have a deep
vision of how to do business and create value for others. If not, your
leadership won't do much good. And for this, it will be important that their
knowledge in the industry is up-to-date".
Evolution
Glassdoor, a website that catalogs information about the
workplace, has published a list of the top 50 executives of technology
companies based on feedback from its employees. The most striking thing about
this survey, according to Wiechert of Equation Partners, is that there are CEOs
in the top 10 who stand out not necessarily for their education or technical
skills but for their leadership style, a strong passion for the business, and
their interests. . proximity to customers and employees.
"This illustrates very well the cultural change that the IT industry has undergone," says the specialist.
For his part, IDC's Vega points out that IT companies are
moving towards "Y organizations," that is, towards companies "with
a culture of innovation, motivation, and creativity on the part of the workgroups.
This is a new direction and goal for IT companies," he says.
In his opinion, today, it can be seen that in addition to
many years of experience, which is undoubtedly a great contribution, "the
most important thing in the CIO is the development of these skills."